5

Torsten and Colin are really nice men and good at what they do. they give honest estimates and do their best to serve customers rapidly and well. If I have a question about my car, I call them and they always take time to help me.

5

Trouble shooting a 1993 Alfa Romeo Spider Veloce. Torsten has done a great job bringing the car up to standards. A little pricey, but you get what you pay for.

Thank You Jeffrey. I appreciate the kind words. Coure Sportivo Alfa Romeo.

- Prestige Autohaus
5

Tortsen knows exotics. Has my Lotus running better than ever and the price is right as well.

Thank You Tom. Special Lotus needs special loving care.

- Prestige Autohaus
5

Not just 'anybody' can work on a Bentley - you must have the expert skill, knowledge, training and love of that kind of car, and that's what Prestige Autohaus has. Torsten explained everything to me in clear 'English" so I could understand all that he did. Highly Recommended.

Thank You Debbie. Always a pleasure to work on "Baby Bentley".

- Prestige Autohaus
5

Torsten was amazing! My son’s mini needed a big makeover. He called me within 2 hours with an estimate, we agreed on the work needed to be done and he completed the work in a day and a half! He even went out of his way to replace my son’s rear windshield wiper and he washed the car! He is honest, knowledgeable, and had our best interest in mind. I have to say, it was a pleasant experience.

Christin, thank you for trusting Prestige Autohaus repair your son's Mini Cooper. Pleasure to be working with You. Happy Motoring

- Prestige Autohaus
5

Colin and Torsten are the most honest and skilled auto mechanics you could ever find. I'm so happy that I was referred to them years ago. I'll be taking my cars to them for as long as I still drive.

5

Last February when my Mini's 'Check Engine' light came on, I posted about it on our neighborhood Nextdoor app and was referred to Torsten Brune at Prestige Autohaus. Torsten advised what he thought the problem could be and said that this was an ongoing issue with Mini and most warranties had been extended to cover it. He said he was happy to book the repair appt but suggested I check with the dealership first since it is a costly repair. Sure enough, the problem WAS covered under a recall/extended program and the dealership made the (very expensive) repairs at no cost to me. As one previous Mini owner commented in an earlier review: "Who does that!? I would have trusted him to fix it and been none the wiser, but he sacrificed his own self-interest and was honest and helpful..." I couldn't agree more! To add to this incredible customer service story, here's something more: A couple weeks ago when I was driving through the same warehouse parking area looking for an alignment shop that I was referred to, Torsten stepped outside his shop door and called out to me asking if he could help me find someone. I told him, he directed me to the alignment shop, then said, "Hey, so I remember you now. Was the dealership able to help you out?" This is just customer service at the highest level--and he hasn't even worked on my car! YET. Any future issues that arise for my Mini, I know it will be in excellent hands with this man and his shop.

Thank You Loretta. I appreciate your review and kind words. The staff and I will always treat our customers with the same respect as we would like to be treated. As a business it is not about the financial exchange of money or goods that defines us. It's about our effort to stand out in the community. Reviews like yours or Jennifer's Mini story put a smile on my face and makes me believe we doing right. Thank You.

- Prestige Autohaus
5

Torsten did a phenomenal job on my 86 QV S3. All the issues that I have addressed has been fixed from top to bottom without any hiccups. He also did a full inspection/diagnostics which is a plus in order to reveal the hidden issues that we regular people cannot see as a highly skilled technician. Honest man with quality work always comes to a price, he will show/pinpoint you in person the real issues of the car that will need repair so that you wont have to come to the shop more often to get your car being fixed. Bundle the work one time to save labor cost since he has a lot of exotic/vintage cars lined up everyday that needs his services.

5

I'm someone who generally avoids shops at all costs and I try to do everything myself since I've had too many bad experiences. I had Prestige replace the clutch in my 1990 Ferrari 348 and could not have asked for a better experience. Torsten is fantastic to work with, and he excels where most shops fail: communication. I received email updates as parts arrived, repairs were started, etc, so I never felt like I was out of the loop. The quality of work was excellent as well. I'm definitely taking the car here from now on.

Thank You Dylan. It is a pleasure to work on your car and with you. Always appreciate when a customer is involved and wants to know the details about the ongoing repair. Enjoy driving the Ferrari!!!

- Prestige Autohaus
5

Torsten is an honest and excellent mechanic. He restored a 19 year old BMW that would not pass CA smog to a safe and reliable car for my daughter. I could not be more thankful.

Thank You Judith. My pleasure to bring the BMW back to be the most reliable car for your daughter as possible. Now she will be using the "Ultimate Driving Machine" for her college commute.

- Prestige Autohaus